Q: XCOTA returns an 'undefined' error while using Internet Explorer, is there a workaround?
If this occurs, please try refreshing the page to reset your session and start over. If the problem persists even after refreshing, we recommend switching to a different browser, such as Chrome or Firefox.
Q: I have a question, comment, or issue that is not listed on this page, who should I contact?
You can receive timely support for XCOTA through our email address, datastandards@fbi.gov.